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Download DocumentNURS 6053 module 4 wk 7 Discussions: Workplace Environment Assessment
Civility is an important aspect in every organization and it refers to the relationship between employee and other employees and between employees and leaders. The relationship is considered civil when each party in an organization are polite with each other, communicate respectfully, and avoids physical and verbal confrontations in the workplace. According to Clark,
the organization. Organizational reports are important in collecting information concerning employee development and ability of firm to retain employees. Therefore, civility assessment tools are critical in helping and individual assess civility in an organization.References
Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. Retrieved from C. M. (2018). Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility. Nurse Educator. doi:10.1097/NNE.
Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. Journal of Nursing Administration, 41(7/8), 324–330. doi:10.1097/NNA.0b013e31822509c4
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