2-2 Journal: External Forceshcm-415 Healthcare Strategic Man

2-2 Journal: External ForcesHCM-415 Healthcare Strategic Management & Polies Southern New Hampshire University 09:01:30 GMT -05:00SummaryExternal forces refer to outside factors that can impact an organization’s performance, operations and strategic planning. External forces include economic conditions, competition, technological advancements, legal regulations and social trends. Some external forces Kaiser Permanente faces are highly competitive and regulated industry. All healthcare organization must follow all regulations and rules set by governing agencies, Therefore, Kaiser Permanente will also have to follow these rules and regulations in order to stay in business. Kaiser Permanente has a big challenge to keep patients from leaving their organization and taking their business to their competitors. In California some of Kaiser Permanente’s biggest competition is the Mayo Clinic and Dignity Health.InterpretationThe external force Kaiser would be up against in case study 13 is the ability to maintain customers from seeking better Emergency Department services. Kaiser created a competitive edge by setting up an Emergency Department patient flow that would decrease patient’s wait times. By, reducing the patient’s wait times Kaiser would be able to treat patients in their Emergency Departments more quickly and provide better quality healthcare than their competitors.ImpactIn healthcare strategic planning