Chapter 1: Introduction To Collision Repair Already Passed

production manager {Ans: also known as the shop foreman, is responsible for ordering parts, scheduling work, talking to customers, and evaluating their technicians' performance.}straightened {Ans: When lightly damaged panels are repaired.}plastic body filler {Ans: }adjusters {Ans: A person who engages in the business of making an investigation for the purpose of obtaining information in the disposal of any claim in connection with a policy of insurance.}OEM parts {Ans: means "original equipment manufacturer" When referring to automotive parts OEM designates a replacement part made by the manufacturer of the original part.}detailer {Ans: A person who carefully cleans repaired vehicles before delivery. Detailers may also apply decals and buff paint.}