Physiological noise {Ans: - anything that affects the body in a negative way - Ex: temporary or chronic illness, a sprained ankle, a toothache, or any other number of injuries that hinder a person's ability to fully function}Familiar Behaviors {Ans: Wearing casual attire Informal email headings First names or nicknames Extending relationships beyond work Getting to work late Sharing of personal information Less consideration of personal space}Personal responsibility {Ans: - idea that human beings choose, instigate, or otherwise cause their own actions}Synchronous communication {Ans: - occurs in real time; the individuals involved give immediate responses to one another and engage in turn taking - Phone calls or meetings in which both parties are present at the same time}Brand consistency {Ans: - leads to successfulness - Ex: Harley Davidson}Vocal Range {Ans: Change in vocal range shows their interested. Women go up, men go down. Monotone shows disinterest}