D072 Pre-Assessment Study Guide Questions And Correct Answers

A supervisor assigns an employee to work on a small project that is directly related to a corporate goal, and the employee's skill set makes them the ideal person to accomplish the task. What is this employee's managerial designation? {Ans: Individual}A corporation's code of ethics endorses a green work place. Which employee activity models this code? {Ans: Starting an office recycling program}An organization plans to close its local factory and shift manufacturing operations overseas. This brings opposition from employees. Which terms describes this organizational move? {Ans: Legal-ethical}A manager decides to make an effort to preserve positive relationships even when the interaction addresses problems of a serious nature. Which type of communication is the manager interested in using to improve emotional intelligence? {Ans: Supportive communication}A new manager in a restaurant decides to cut costs by purchasing sub-standard materials. What are the implications of this manager's actions? {Ans: The customer base of the restaurant will decrease.}A supervisor conducts a 90-day evaluation with a new employee. It is recommended that the new employee take more initiative to complete tasks and to persevere, even on the most challenging days. Which technique is the new employee being encouraged to display?