Human Resources Development Midterm Questions And Answers 100% Verified A+ Guaranteed

25. What is a job analysis? What is competency modeling? Compare and contrast the two. {Ans: • Job analysis has been around for more than 100 years, it is heavily focused on tasks and involves collecting a lot of statistical data from incumbents and their managers. • Competency modeling is a relatively new process, focused on the KSAOs required to perform tasks and uses more qualitative techniques.}3. In terms of intangible assets, there are four types of "capital." Describe and/or give examples of each. {Ans: • Human Capital: Tacit knowledge, education, work-related know-how, work-related competence. • Customer Capital: Customer relationships, brands, customer loyalty, and distribution channels. • Social Capital: Corporate culture, management philosophy, management practices, informal networking systems, coaching/mentoring relationships. • Intellectual Capital - Patents, copyrights, trade secrets, intellectual property.}2. Know the seven steps, in order, of the "Training Design Process" {Ans: 1. Conducting Needs Assessment 2. Ensuring Employees' Readiness for Training 3. Create a Learning Environment 4. Ensuring Transfer of Training 5. Developing an Evaluation Plan 6. Selecting Training Method 7. Monitoring and Evaluating Program}41. What is andragogy? Describe it in terms of how adults (as compared to children) learn. {Ans: • It is a