Supervisor Level 2- Gpstc Exam Questions (56 Terms) With Verified Definitions Updated 2024

Goal of performance evaluations {Ans: Help the supervisor know the employee Identify strengths and weaknesses Provide a plan for future improvement Provide a look back Assessment of employee's performance}Substance abuse signs {Ans: Noticeable change of personality Excessive nervousness Accident prone Poor performance Frequent sick leave Last minute day off requests Disheveled appearance Confrontational Chronic lateness Received many complaints}sexual harassment {Ans: comments, gestures, or physical contacts of a sexual nature that are deliberate, repeated, and unwelcome. Submission to the conduct is made a condition of employment. Quid pro quo The conduct is used in making employment decisions}Referent power {Ans: Associated with a leaders personality May be identified as charisma Subordinates respond by imitating the leader They have a good reputation}Most common types of employee problems {Ans: Attendance Performance Conduct}Barriers to effective evaluation ratings {Ans: Rater leniency - most common Halo effect Central tendency Error of bias Contrast error Error of recent events}