Total SCM Costs {Ans: The cost of every process, material, fee, defect, etc. that runs through the supply chain.}What is cycle time? what does it dictate? how does it relate to capacity? {Ans: the pace at which product must move through the assembly line in order for it to keep up with demand.}Push systems {Ans: consumer demand is known and expected. supply chain will preemptively buy materials, manufacture finished goods, and even deliver them to a store or a picking and packing facility where consumers can buy them at later date. Inventory is "pushed" toward the consumer in anticipation of consumer demand}catalog order process in class example {Ans: block diagram is important because customers ask questions and we need to be able to know more information scope is the full phone call}Intermodal {Ans: When cargo is moved from one vehicle or vessel to another without directly handling the cargo. typically cargo would be stored in a standard container and then it can be moved to ship, rail car, truck etc.}Six Sigma {Ans: Six Sigma is a quality program that was developed by Motorola in the 1980' s and has been used widely around the