Push - {Ans: through the standardized portions of manufacturing}SCOR Model - {Ans: Supply Chain Operations Reference Model, Integrates supply chain member, Links sourcing needs of buyer with delivery operations of the seller, Complex System/Software package, 5 Categories: Plan - Demand and supply chain planning Source - Purchasing Process Make - Manufacturing Process Deliver - Logistics and transportation Return - Reverse Logistics}2nd Tier Suppliers: {Ans: A firm that provides goods and/or services to a company's first-tier suppliers.}Line Arrow - {Ans: Depicts Flow of Customer/Material Within Process}Intermodal - {Ans: Involving two or more different modes of transportation in conveying goods}Break Bulk {Ans: General or Packaged Cargo Often Containerized and Measured in TEU's CL: Full container load / LCL: Less than a container load Ex. DHL cargo, night time delivery TL: Full truckload, LTL: Less than a full truck load Ex. UPS, FedEx}