Usps Virtual Assessment 475 Study Guide Questions And Correct Answers

You have received a large delivery of new shipping supplies and have been asked to finish stacking them on the shelves by lunchtime while stacking you notice that your fellow postal employee is struggling with the customers request {Ans: Best: give your colleague quick guidance regarding the customers request and return to staffing so you can complete your task on time also ask another person employee to get help with the customers request so you can complete your task on time Worst: continue stocking the shelves in order to complete your task on time}A customer has approached you to purchase a set of stamps you price it for her and she is out raged by the cost claiming that the price is much too expensive for a set of stamps {Ans: Best: offered to show her a cheaper range of stamps Worst: Tell her there is nothing you can do as this is a USPS regulated price}A customer is interested to know if you may ship pesticide products by post you are uncertain of the answer especially as the restricted goods policy was updated yesterday and you haven't you had a chance to go over it {Ans: