The most prominent organization involved in the development of patient care standards is {Ans: Agency for Healthcare Research and Quality}When an organization compares its current performance to its own Internet historical data, or user data from similar external organizations across the country, it helps establish a ________, also known as a standard of performance or best practice, for a particular process or outcome {Ans: Benchmark}Shared leadership means {Ans: Employees are participants in the performance improvement program}A woman dies in labor and delivery. The Joint Commission would call this type of outcome a(n) {Ans: Sentinel event}(T/F) In Quality Dimensions, Structure indicators measure the attributes of the setting, such as number and qualifications of the staff, adequacy of equipment and facilities, and adequacy of organizational policies and procedures {Ans: True}The __________ is ultimately responsible for quality improvement activities in an organization {Ans: Governing body}