(T/F) In Quality Dimensions, Structure indicators measure the attributes of the setting, such as number and qualifications of the staff, adequacy of equipment and facilities, and adequacy of organizational policies and procedures {Ans: True}(T/F) Accreditation standards were developed to standardize clinical decision making {Ans: False}The NPSGs score organizations on areas that {Ans: Commonly lead to patient injury}The __________ is ultimately responsible for quality improvement activities in an organization {Ans: Governing body}A woman dies in labor and delivery. The Joint Commission would call this type of outcome a(n) {Ans: Sentinel event}(T/F) 1 External customers are those people outside the organization for whom it provides services. For example, the external customers of a hospital would include patients, physicians, and third-party payers {Ans: True}Quality improvement teams assembled to quickly solve problems that are not excessively complex or interdepartmental can be {Ans: Virtuoso teams}(T/F) The mission of AHRQ is to improve quality, safety, efficiency, and effectiveness of healthcare for all Americans {Ans: True}Shared leadership means {Ans: Employees are participants in the performance improvement program}(T/F) An outcome indicator measures results of care provided to the patient {Ans: True}Performance monitoring is outcomes driven {Ans: False}Organization-wide