Discern Relationship {Ans: Determine dependencies, interconnections, power positions, etc that will be useful when thinking about later process steps related to priorities and participation.}Business Functional Areas of Focus {Ans: Data rich, information intensive, asset intensive, labor intensive, low average success rate, dependent on speed and timing, dependent on consistency and control, dependent on distributed decision-making, cross functional and cross business in scope}Iterative Process of Creative Analytic Thinking {Ans: 1-Preparation 2-Immersion 3-Incubation 4-Insight}Role of Supply Support Decisions {Ans: Related to operational management decisions of supply chain. Increased focus on procurement sourcing and management of suppliers and supply lines rather than on inventory and processing orders. Supply acquisition and equipment decisions friction contribute to inefficiency and cost.}Distinguish Participation {Ans: Determine the expected attention, current and desired. Reflected as a level of active involvement/engagement in the process and how.}what are the social competencies? (how one handles relationships) {Ans: 1. Empathy-ability to understand others and awareness of others feelings 2. Social Skills-ability to influence others, manage conflict, team, build bonds}Patient-centric {Ans: The healthcare industry is shifting towards this approach. Based on the patient's condition and prospects for improvement, services are rendered in relation to the situation, as