Also, providers should: A. have both elective and non-elective procedures clearly defined for the public B. only elective procedures clearly defined, and non-elective are mandatory C. only non-elective, as they are mandatory. {Ans: A.}You should give patients the opportunity to have financial counseling. What is this? {Ans: The opportunity to request a patient advocare, family member, or other designee to help the patients make financial decisions.}Routine Activities: Provision of Care: when having a financial discussion with uninsured ED patients, you should explain the goal of collecting information to identify payment solutions. What is goal? {Ans: To find payment solutions or financial assistance options that may help them with their financial obligations for the ED visit.}Outside the ED setting, when can you have financial discussions with patients? {Ans: Either during the registration or discharge process - as long as the patient flow is not disrupted.}Compliance Framework 1/5: What's Process Observation? {Ans: Annual observation, monitoring, and tracking of results make up the process of compliance evaluation required to document compliance with the best practices. The evaluation should be comprehensive and should cover all scenarios addressed by the practices that are relevant to a particular organization.}For Routine Scenarios: