Pancreas {Ans: the leaf-shaped gland beneath the stomach on the left side of the abdomen. it produces digestive juices containing enzymes, which pass down a duct system into the small intestine, and hormones, which pass directly into the blood stream}referral {Ans: consulting on, and usually handing over care or treatment of a service user to another professional (usually a specialist) or a type of service such as physiotherapy}stairlift {Ans: mechanical chair that acts as a lift and is fitted to the wall of a staircase. the service user sits on the chair and activates the operating mechanism to move up and down a flight of stairs}euphoria {Ans: a feeling of extreme happiness and excitement that can be justified by events or, in some mental health conditions, may be unrelated to events}Meals on Wheels {Ans: service provided in England and Wales to supply mainly frozen meals to the service users home. the meals can be heated as and when the service user requires}blood glucose {Ans: the volume of a simple sugar dissolved in the liquid part of blood, known as plasma. it supplies body cells with energy}clinical diagnosis {Ans: a diagnosis that is made