Mgmt 311 Exam 1 With Correct Answers And Explanation

human relations approach {Ans: Suggests that fostering a sense of employees' inclusion in decision making will result in positive employee attitudes and motivation to work hard employees want to feel useful and important, have strong social needs, and these needs are more important than money in motivating employees}tolerance for risk {Ans: risk prosperity the degree to which a person is comfortable accepting risk and is willing to take chances and to make risky decisions}tolerance for ambiguity {Ans: reflects the tendency to view ambiguous situations as either threatening or desirable}social learning {Ans: occurs when people observe the behaviors of others, recognize their consequences, and alter their own behavior as a result}interactionalism {Ans: suggests that individuals and situations interact continuously to determine individuals' behavior. This view attempts to explain how people select, interpret, and change various situations.}barriers to inclusion {Ans: "like me" bias stereotypes perceived threat of loss ethnocentrism}interactional fairness {Ans: whether the amount of information about the decision and the process was adequate, and the perceived fairness of the interpersonal treatment and explanations received during the decision-making process}forms of dysfunctional behavior {Ans: theft, sabotage, sexual/racial harassment, rumors, politicized behavior, etc.}performance {Ans: broader