Mgmt 339 Csuf Exam 1 | Questions With 100% Correct Answers | Verified | Latest Update 2024

What is a supplier relationship process? {Ans: A process that selects the suppliers of services, materials, and information and facilitates the timely and efficient flow of these items into the firm}What is a single use plan? {Ans: Used to carry out a special project, not to be repeated}What is line process? {Ans: High volumes of standardized goods, repetitive processing, slightly flexible, low skill, and assembly line (Cars)}What is batch process? {Ans: Moderate volume, moderate variety, and mid level skills (brewery)}What is focus? {Ans: Targeting a particular customer}What are the advantages of planning? {Ans: 1) Forces managers to think about the future 2) Improves coordination of decisions 3) Emphasizes organizational objectives 4) Helps greatly in the creation of a new business}What is power? {Ans: Extent to which an individual is able to influence others so they respond to orders}What are the two types of plans? {Ans: 1) Standing plan 2) Single use plan}What is customer contact? {Ans: The extent to which the customer is present, is actively involved, and receives personal attention during the service process}What is line flow? {Ans: Linear- one operation to the next, routine work performed the same}What