Social Engineering {Ans: manipulation of people into releasing information or performing a task that violates security protocols}Information Technology (IT) {Ans: The study or use of systems for storing, retrieving, and sending information}Global Village {Ans: the world considered as a single community linked by telecommunications}excel cell {Ans: A box formed by the intersection of a row and column in a worksheet or a table, in which you enter information.}xenophobia {Ans: fear of foreigners}Inclusive Workplace {Ans: working environment that values individual and group differences within its workforce}Cultural Cruise Control {Ans: when our own values, beliefs and experiences are universal (oblivious to different cultural cues; self-awareness is minimal)}anti-virus software {Ans: a program that finds and removes viruses from a computer}white hat hackers {Ans: A person who hacks into a system for non-malicious purposes}Six areas of the development of diversity consciousness {Ans: Examining ourselves and our world Expanding our knowledge of others and their worlds Stepping outside of ourselves Gauging our level of the playing field Checking up on ourselves Following through}purpose of presentation and word processing software {Ans: presentation: used to display information in the form of a slide show. It has