Rutgers Intro To Management Exam #2 Questions With Correct Answers

Flatter the organization= {Ans: fewer hierarchical levels}Succession Planning {Ans: the process of identifying likely candidates for future openings in key position in the organization as well as evaluating each employee's potential for taking an added responsibility}Contingency Leadership Theory {Ans: (Fred E. Fiedler) deals with the leader's situation}artifacts {Ans: includes things that can be observed in the organization}Liaisons {Ans: individuals appointed with the responsibility to coordinate the activities of their group with the activities of 1 or more other groups}Who created the job characteristics model? {Ans: Hackman and Oldham}Narrower span of control.. {Ans: fewer direct reports}Efficient Process {Ans: it must be an effective process that also generates an adequate return on the capital employed to operate the process}Quid Pro Quo Sexual Harassment {Ans: consent to sexual acts effect job outcomes (getting or keeping job)}Weak Organizational Culture {Ans: lack of uniformity around the many aspects of culture}DMAIC {Ans: Define, Measure, Analyze, Improve, Control}Divisional Structure {Ans: groups jobs together with people of diverse skills & experience who collectively focus on either providing specific products or or serving specific groups of customers or serving specific geographic areas}Empowerment-Oriented Leadership {Ans: enables subordinates