Smart Serve / Smartserve Certification Fall 2022-2023 Study Guide

This study source was downloaded by 100000869410908 from CourseHero.com on 08-30-2023 08:06:46 GMT -05:00https://www.coursehero.com/file/210476352/Smart-Servepdf/ Smart Serve / Smartserve Certification Fall 2022-2023 Study Guide Maria is slurring her speech, and having difficulty with coordination and balance. Is she intoxicated? - Maybe, but Maria may have a medical condition that mimics these signs. If a customer is served to the point of intoxication, when does the server's responsibility end? - When the customer sobers up. Select all that apply. What are effective ways to monitor a customer's alcohol consumption? - Use different glasses for alcoholic and non-alcoholic drinks. Check the customer's bill, if they're running a tab. Keep track of the number of drinks that your customer consumes. Select all that apply. Which of the following indicates that an I.D. may have been tampered with? - The I.D. has folds or bends. Changed numbers on date of birth. Air bubbles in the lamination. Thicker lamination on the photo area. It is important to let your co-workers and manager know if you have given a customer which rating? - Yellow or Red If the same number of standard drinks is consumed, which guest will most likely have the lowest BAC? - A young,