Oral Assignment Volunteer Guidecertificate Iv In Finance And Mortgage Broking(Cfmb_or_volguide_v2)

Document classification: Confidential Page 1 of 21 CFMB _OR_VolGuide _v2 Kaplan Education Pty Ltd. All rights reserved. Oral Assignment Volunteer Guide Certificate IV in Finance and Mortgage Broking ( CFMB _OR_VolGuide _v2) Thank you for participating in a 10-minute role play to assist a student enrolled in Kaplans FNS40821 Certificate IV in Finance and Mortgage Broking. The purpose of the role play is to assess the student communicating orally with a customer. In the role play , your role will be the customer. In the role pla ys, you will play various roles as required, including the part of several clients, a colleague, a solicitor and a real estate agent. To best support the student to demonstrate their knowledge and skills, its important that the interaction/s you undertake with them are realistic. So while its important that you follow the instructions in this guide, please do not script or read your re sponses rather, allow the interaction to flow naturally. The student will make an audio recording of the role play s to submit with their Oral Assignment. Part 1: Philip and Jennifer Brown Role play 1 - Interviewing the client (10 minutes) The role of the student The student