This study source was downloaded by 100000859819779 from CourseHero.com on 01-17-2023 11:24:05 GMT -06:00https://www.coursehero.com/file/42777512/C489-Task-2-RCA-and-FMEAdocx/ Running head: C489 TASK 2 RCA AND FMEA 1C489 Task 2 RCA and FMEARosalyn ShevzovWestern Governors UniversityOrganizational Systems and Quality LeadershipC489Jo QueenMay 29, 2018This study source was downloaded by 100000859819779 from CourseHero.com on 01-17-2023 11:24:05 GMT -06:00https://www.coursehero.com/file/42777512/C489-Task-2-RCA-and-FMEAdocx/C489 TASK 2 RCA AND FMEA 2C489 Task 2 RCA and FMEARoot Cause Analysis.The general purpose of doing a root cause analysis is to find out the true reason anerror is occurring. It is also to find out if it is a system error or a human error or both. It is also away to see if there are solutions to fix the problem.There are 6 steps to a root cause analysis according to IHI. (Institute for Healthcare Improvement, Improving Health and Health Care Worldwide, n.d.).1. Fact finding: gather all the facts about what happened, when it happened, what was going on around the incident, what equipment was involved, what staff was involved. Gather as much information as possible, even if you think it doesnt matter at the time.2. Development of causal statement. These statements merely state what may have happened to cause an error, but they do not speculate