Mana 3318 Communication In Organizations Test Bank For Managing Human Resources 16th Edition By Snell

CHAPTER 1THE CHALLENGE OF HUMAN RESOURCES MANAGE -MENTTRUE/FALSE1. In general, many companies are realizing diminished demand for "touch labor" and an increasing de -mand for "knowledge workers."ANS: T PTS: 1 REF: p. 13 OBJ: 1-4 TYPE: K2. Knowledge workers are employees whose responsibilities focus on problem solving.ANS: F PTS: 1 REF: p. 13 OBJ: 1-4 TYPE: U3. A Human Resource Information System (HRIS) provides current and accurate data for control and de -cision-making by managers.ANS: T PTS: 1 REF: p. 13 OBJ: 1-4 TYPE: K4. To proactively manage change, organizations should wait to see how external forces impact an organi -zation's performance, then develop a plan to address those changes.ANS: F PTS: 1 REF: p. 8 OBJ: 1-1 TYPE: U 5. The strategies companies are pursuing today increasingly involve one or more elements of globaliza -tion.ANS: T PTS: 1 REF: p. 8 OBJ: 1-2 TYPE: K6. A firm's ability to compete through people depends upon its ability to manage human capital.ANS: T PTS: 1 REF: p. 4 OBJ: 1-1 TYPE: U7. Human capital is owned by the organization and is part of the company's core competencies.ANS: F PTS: 1 REF: p. 5 OBJ: 1-3 TYPE: K 8. Companies are increasingly