Mgt/311 Change Management And Communication Plan

Change Management and Communication planName:Professor:MGT/311 – Organizational DevelopmentDate:Change Management and Communication PlanChange ManagementChange always comes with resistance (Robbins, 2011). Fortunately, change normally improves long term managerial and communication plan and policies in a firm. This as a result improves overall employee satisfaction and efficiency in an organization. Effective communication entails having proper formal power structures in an organization. Unfortunately, Riordan Manufacturing strives to maintain a conducive working environment for its employees despite lacking proper formal structures of communication that have not been put in place. For instance, top management has given employee individual access to client’s information thus encouraging use of informal structures within the organization.Charged with the responsibility to help Riordan Manufacturing with implementing and putting into place a new Customer Management System, our team of consultants will be tasked in the formulation of a change management and communication plan that will enable the company to only use one system in addressing the employees’ issues. Some of the sources that we, consultants are going to use in formulating the plan will be based on the Riordan intranet site. In the course of formulating the change management and