Employee Performance Review

Employee Performance ReviewAuthor:AffiliationCourse Code: Course title Instructor DateEmployee Performance ReviewDate of the Review:Employee Name:Position:Years/Months Employed in the Position:Reviewer Name and Title:CriteriaDescriptionRating 1: Minimally Successful- The employee partially met the standards and expectations.Rating 2: Successful- The employee met the standards and expectations.Rating 3: Excellent- The employee exceeded the standards and expectations.Rating 4:Outstanding- The employee greatly exceeded the standards and expectations.Conformance to StandardsThe degree to which the employee meets organizational and regulatory work ethic standards.AccuracyThe degree to which the employee’s work and reports are free of errors.ReliabilityThe degree to which the employee’s performance meets and exceeds deadlines continuously. CreativityThe degree to which the employee uses unique problem solving solutions, and product promotion techniques.Understanding or Knowing the CustomerThe degree to which the employee Understands or knows the needs of customers.CompetenceThe degree to which the employee demonstrates knowledge and skill in service delivery and job performance.CommunicationThe degree to which the employee demonstrates the ability to listen conveys information to stakeholders, subordinate employees and clients.CourtesyThe degree to which the employee demonstrates respect, politeness, and friendliness.AccessibilityApproachability and ease of contact for all