Organizational Communication Can Flow

Formal communication refers to the communication, either spoken or written, for the purpose of sharing ideas or exchanging information in the proper organizational hierarchy. This communication is governed by certain rules and regulations of the communication. The formal communication can be upward or downward, vertical and horizontal in nature. Some of the channels of formal communication are: job instructions, directives, policies and procedures of organization, feedback, emails, letters, faxes, memos, applications, notice boards, advertising, pamphlets, etc (Safdar Zeeshan, May 12, 2013). Informal communication is the unofficial communication which does not have any rules. This type of communication is important for the organizations so as to increase group cohesiveness and formulate the effective teams. The employees feel supported via informal communication as they share their view points and feelings about the situation or policy or other things which come in day to day working life. Some of the examples of informal communication are gossips, grapevines, sharing the ideas with friends, exchanging ideas using shorter versions of words, etc. Communication is very important which enables the free flow of information and ideas in an organization. Both types of communications have its own advantages and disadvantages. In the work environment,