Fundamentals Of Effective Communication

Assignment 2: Fundamentals of Effective Communication in the WorkplaceAlexandra FoxProfessor Dan BaileyBUS 100 – Introduction to BusinessAugust 4, 2013 I work for a defense contractor, and I experience effective communication on a daily basis via email with co-workers and Government customers. However, I do feel that face-to-face communication is highly effective and important when changing department processes. With face-to-face meeting, the audience directly receives the intended message, and feedback is instantly provided. Resolutions can be made easier during a face-to-face meeting rather than via email or phone conversations. About a year ago I was a part of a corporate procedure change that was a result of successful face-to-face communication. The department I work for is called the Corporate Contracting Office, and my position in the department at that time was Financial Research Analyst. We work closely with the Contracting and Accounting departments in the company to maintain the financials of the contracts we own, and provide financial reports to program managers and government customers. A main part of my job was to reconcile employee expense reports, have the program manager approve them, and then submit to accounting