Human Resources Unit 8 Assessment Professionalism

Essay, Human Resources (HR) Unit 8 Assessment Professionalism Name Institution Question 1 What steps would you need to take in order to appear successfully prepared for a phone interview (Explain in detail). In the preparation for a phone interview, one should take various steps. First, determine whether to take the call or not when it comes because it is advisable to schedule it at a convenient time when full attention can be given and at quiet environment by creating an interview space. Another step is to write down points to make as if one may want to inform the interviewers about their skills, ask questions and even give examples of their accomplishments. More importantly, have a copy of Curriculum Vitae and the organization file in the vicinity so that questions are answered confidently without hesitation with regard to the job description or information (Malin, 2000). Make sure a calendar is close enough just in case there is need to schedule a second interview to avoid unexpected interviews and allow one to prepare. Prepare answers to common interview questions, and seek for clarification before responding to any question (DuPont, 1998). Put into practice the act of smiling while on the phone