Bus 209 Practice Tests - Saylor Academy | Questions With 100 % Correct Answers | Verified

social network analysis (SNA) Indirect vs Direct Analyses? {Ans: a systematic effort to examine the structure of social relationships in a group Indirect - analyze emails, who emails who, observe who is approached or talked to the most. direct - doing a survey that asks questions directly.}Employee engagement {Ans: the degree to which employees invest their cognitive, emotional, and behavioral energies toward positive organizational outcomes.}What are the 5 stages of negotiation? {Ans: Investigation BATNA (best alternative) Presentation Bargaining Closure}Least Preferred Coworker (LPC) High vs Low? {Ans: an instrument for measuring an individual's leadership orientation. High = Human relations orientation (didn't mind their LPC) Low = Task orientation (hated their LPC)}Collective Efficacy {Ans: A group's perception of its ability to successfully perform well.}Homophily {Ans: the tendency to relate to people with similar characteristics}