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what are 4 things that have to be included on an invoice? {Ans: - Agency's and counsellor's identification - customer identification - travel service details - payment details}an agency is promoting a resort on its website. they included a drawing of the resort. would TICO approve of this? {Ans: yes, as long as the drawing is accurate and the representation states that the drawing is not a photograph}why would TICO not accept 'From $999' as an acceptable newspaper ad? {Ans: because it is open ended and it also does not state if taxes are included}TICO enhances industry professionalism in many ways including... {Ans: }could a client claim insurance premiums on the claim form for the travel industry compensation fund? {Ans: no}what are TICO's responsibilities in terms of customer protection? {Ans: administering the travel industy compensation fund cunducting inspections at agencies maintaining compliance with the act and regulation improving cusumer education}