Unit Iv Application Assessment Essay Questions And Answers

Evaluation of Two New Assessment Methods Name Professor Institution Date of submission Question 1 How do you interpret the reliability results for the clerical test and work sample Are they favorable enough for Phonemin Company to consider using them for keeps in selecting new job applicant in the contemporary business world, the use of information technology has become an integral part. In this sense, companies within any line of business or industry should embrace the current advancements in the field of communication in order to acquire a competitive edge over their rivals. Business is all about communication and thus the contribution of communication to business should be appreciated. The Phonemin Company is a typical exemplar of a business that utilizes the new communication technology in its selling and marketing endeavors. As stated, 70 of the companys orders are placed through phone. This means that the company has to polish up its customer service services to meet the market needs. To assess its customer service services, the company ran statistical tests to arrive at a conclusive picture of the companys state of CRSs in terms of effectiveness. Reliability can only be attained due to eradication or rather elimination of errors of