Collecting, organizing, and interpreting data {Ans: -May fill out forms that give you information -Get information from client responses -Get info from nonverbals -Sometimes observe their interactions w/ other people -Sometimes info from outside resources -Sometimes testing (i.e., Projective and MMPI) -Your interactions w/ client}Types of problems {Ans: -Interpersonal conflicts -Dissatisfaction in social relations -Problems w/ organizations -Difficulties in role performance -Problems w/ life transitions -Psychological and behavioral problems -Inadequate resources -Decision-making problems -Cultural and religious conflicts -Prioritizing problems}Other considerations {Ans: -Resistance -Defenses -Ego strength}Greeting {Ans: -Eye contact -Handshake -Can have some small talk - not too much -"Can you tell me what brings you in today?" -Or, "I know we spoke on the phone about ...... but i would like to hear more" -Use attending skills}The Agency {Ans: -Discuss scope of agency services -Costs, length of service -May need to make a referral -Okay to admit you don't know -Can the agency help? -Orienting client to agency services -Paperwork}DSM-5 {Ans: -Interdisciplinary communication -Helps evaluate and treat -Clarifies understanding disorder -Helps lead to reserach -Gather stats Cons 1. Can pathologize out of medical model 2. Does not provide clear intervention strategies 3. Eliminates individualism