Exam 1 Wpc300 Questions And Answers 2024

The Five Why Analysis {Ans: a problem- solving technique that entails continually asking why until the root cause is found}Heuristics are {Ans: simple thinking strategies for solving problems quickly and efficiently.}Seven Steps to Problem Solving {Ans: 1. DEFINE the problem 2. DISAGGREGATE the issue 3. PRIORITIZE the actions needed to be taken 4. BUILD a workplan and timetable 5. CONDUCT critical analysis 6. SYNTHESIZE findings from analysis 7. PREPARE a powerful communication}Managerial skills through different eras (70-80s, 90-2015, 2015-present) {Ans: Strategy (where and how to compete) Execution (getting things done) Complex Problem Solving}A critical analysis based on heuristics will lead to: {Ans: getting an order of magnitude understanding of each problem component}problem solving {Ans: the way by which solutions are developed to remove an obstacle from achieving an ultimate goal}