Nr-222 Quiz 2 Study Guide Graded A+

Nontherapeutic Communication Techniques {Ans: certain communication techniques hinder or damage professional relationships}Comprehensive patient education includes three important purposes, each involving a separate phase of health care: {Ans: health promotion and illness prevention health restoration coping}Examples of therapeutic communication {Ans: sharing empathy attentive listening, open-ended questions, clarifying, summarizing, *self-disclosure*, *humor*, sharing feelings, *touch*, silence}SURETY {Ans: S-sit at angle facing the patient U-uncross legs and arms R- relax E-eye contact T- Touch Y- Your intuition}identify three purposes of patient education {Ans: prevent acute and chronic disease decrease disability improve wellness}therapeutic communication {Ans: are techniques are specific responses that encourage the expression of feelings and ideas and convey acceptance and respect}