Medicare Agent & Broker Certification Exam Questions With 100% Correct Answers A prospective beneficiary asks an agent if plan XYZ has an urgent care benefit and if so, what the benefit includes. Where would the agent find this information for plan XYZ? - Correct Answer-Evidence of Coverage Because the beneficiary asked if plan XYZ has an urgent care benefit and what the benefit includes. If the beneficiary only wanted to know if plan XYZ has an urgent care benefit, the answer would be Summary of Benefits & Evidence of Coverage. If a beneficiary who is enrolled in an HMO tells you that she wants to see a specialist, you should tell her: - Correct Answer-You will likely need a referral from your primary care physician (PCP) to see a specialist. If you see your specialist without this referral, the plan may not pay for your visit.Because the beneficiary is enrolled in an HMO, she should work with her PCP prior to seeing a specialist (except in an emergency). True or False? Once a beneficiary is enrolled in an MA plan and has paid his plan-specific monthly premium, he no longer needs to pay his Part B premium. - Correct Answer-False