Essentials Of Contemporary Management - Chapter 1 Study Guide Rated A+

Outsourcing {Ans: Contracting with another company, usually abroad, to have it perform an activity the organization previously performed itself.}Department {Ans: A group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs.}Human Skills {Ans: The ability to understand, alter, lead, and control the behavior of other individuals and groups.}Turnaround Management {Ans: The creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper.}Middle Manager {Ans: A manager who supervises first-line managers and is responsible for finding the best way to use resources to achieve organizational goals.}First-Line Manager {Ans: A manager who is responsible for the daily supervision of nonmanagerial employees.}