Inside Lvmh - Certificate 2024 Already Passed

How do Fashion & Leather Goods Maisons offer their clientèle unique customer experiences ? 1 - By selling on marketplaces 2 - By relying on robots 3 - By mastering their distribution 4 - By launching new products everyday {Ans: By mastering their distribution}Was Dior the first international LVMH brand to enter the Chinese market ? {Ans: True}At LVMH, retail talents have the most important role in the transformation of retail {Ans: True}According to Dana from Tiffany and Co., ensuring you have a diverse team in terms of skill set, proficiencies, thought, behavior and even personality type is critical to boost innovation and creativity {Ans: Yes}According to Sandrine Crener from HBS and LVMH, we have moved from a traditional retail model to a new global and omnichannel model. This traditional model was defined by... {Ans: 1 - a few stores in a limited number of cities in the world 2 - a target of few privileged people who had physical access to those stores 3 - the promotion of scarcity and exclusivity}According to Nina Cooper from Parfums Christian Dior, a key challenge in the omnichannel world is to talk to different customers through various channels