Purpose of CQM {Ans: The government's efforts, separate from, but in coordination and cooperation with the contractor, assure that the quality set by the plans and specifications is achieved.}Contractor benefits of CQM {Ans: Increased profit and production, better communications, planning, improved organizational skills, and outstanding performance evaluations to obtain future contracts.}Factors that will influence both the govt and construction industry in the future {Ans: New govt regulations, greater influence from customer, improvement of QC and QA requirements, construction-oriented mgmt info systems, formal partnering involving stakeholders, more reliance on design-build, more consideration for life cycle requirements, increased performance based incentives}Contractor quality control function {Ans: To assure that the completed project meets all quality requirements of the contract.}Construction quality management {Ans: The performance of tasks, which ensure that construction is performed according to plans and specifications, on time, within a defined budget, and a safe work environment.}Quality {Ans: Conformance to properly developed requirements}