Sales Mastery Fall 2020 Study Guide Questions And Correct Answers

If you avoid the emotions and don't try to create positive emotions. What type of emotions start popping up? {Ans: Negative Emotions}There are no sales without ______ {Ans: objection}It's ______. It it is not fun, it isn't worth it {Ans: fun}Eight Point Game Plan for Cold Call success {Ans: 1. Pre-call plan 2. Don't apologize for anything or make excuses 3. How you deliver your first line delivers your success 4. Don't pay attention to reluctance or fear issues 5. Not every call is a sale 6. Learn from those who tell you "no" 7. Practice, practice, practice 8. Have fun!}Steps for reconnect {Ans: 1. if hand is offered, shake it 2. begin with summary benefit.. last time we spoke you agree that 3. tell them something you forgot before or something new.. ad value 4. go into closing sequence}Rejection Word: deal {Ans: Replacement: opportunity, transaction}