Cna Chapter 2 Study Guide Graded A+

Resident Joe Morteno has dementia and can be combative at times. On this particular day he yells at Serena, his nursing assistant, "Why are you so stupid? You never understand what I really need!" Serena replies " I'm not stupid! You don't understand what you need because you have dementia." She then leaves the room and tries to laugh it off. What would've been a better way for Serena to communicate with Mr. Morteno? {Ans: Serena shouldn't have responded to the verbal attack. She should've reported it to the nurse. If she wanted to respond she should've said that she understood that he was angry and should've asked how can she make it better.}Wear gloves when... {Ans: - contact with body fluids - potentially touching blood - assisting with perineal care - giving a massage to a resident who has acne on their back - assisting with mouth care - shaving a resident}Employee is responsible for infection prevention. {Ans: - immediately report any exposure to infection, blood, or body fluids. - follow all facilities policies and procedures. - take advantage of the free hepatitis B vaccination. - follow resident care plans and assignments - participate in education