Financial Counseling Test 1 Questions And Answers

Summarizing (Verbal Tactics) {Ans: Used when someone has spoken for a long period}Principles of Communication 1 {Ans: Success of any relationship depends on how well you communicate}Shared Information (Listening Issues) {Ans: ALL information, no matter how it is gained is PRIVATE (1)Counselors must maintain client's confidence (2)Counselors must learn ways to handling client secrets (3)Respect Privacy: clients might not tell the whole truth}Preventative Financial Counseling's 6 Step Process {Ans: (1)Develop a relationship of trust (2)Specify financial goals + objectives (3)Determine what might impinge upon achieving goals + objectives (4)Assist in the development of a program for goal + objective achievement in a satisfying manner (5)Help clients prepare for road blocks + have alternatives in place (6)Allow client to adjust to the lifestyle, attitudes, and behavioral changes}Communication Process *an individual cannot... {Ans: NOT communicate}Principles of Communication 3 {Ans: Changing information in one processing mode changes information in other processing modes}