Ucsd Mgt 18 Midterm Exam 2024 With Complete Solution

According to Katzenbach and Smith, what is not an important characteristic of a team? {Ans: Compatible personalities}What does Harrison say about diverse teams? {Ans: They are prone to dysfunction because the differences that feed creativity and high performance can also lead to communication barriers}Banaji at al. calls attention what factor that can impact decision making in the workplace? {Ans: Implicit biases}What are Tuckman's 5 phases of Group Development Theory? {Ans: Forming, Storming, Norming, Performing, and Adjourning}What did Harrison find about teams regarding to surface level and deep level differences? {Ans: Teams with fewer deep level differences got along better and made better products regardless of how many surface level differences they had. So, maximize differences in knowledge, skills, and abilities and minimize differences in beliefs and attitudes}What does Harrison say the most important inhibitors of team effectiveness are? {Ans: Differences over strategic goals Personality conflicts Differing levels of commitment to team actions}