How do you turn a How, When or What question from a borrower into something you can answer? {Ans: Make it a Where question instead. Point out where they can find this information in the documents. Point to the answer.}Where can I find the payment amount? {Ans: Note}What to watch for on HUD-1 {Ans: Page 2 may require borrower signature Do not sign space for settlement agent signature Line 103 ?}Impound Authorization and First Payment Notice {Ans: Impound means escrow States if taxes, etc. are being placed in escrow If nothing is checked, have the borrower check which one applies to them}Where can I find the APR? {Ans: Truth in Lending if there is one, or Closing Document}What document should be filled out by you before meeting with the borrower? What should you do with it at the meeting? {Ans: Notarial Evidence Form Show it to them, but they do not do anything with it}