Managing supplier quality (TQM) {Ans: Quality concepts must extend to a company's suppliers}Project Process {Ans: A type of process used to make a one-at-a-time product exactly to customer specifications.}Components {Ans: Parts or subassemblies used in the final product.}Employee empowerment (TQM) {Ans: Employees are expected to seek out, identify, and correct quality problems.}Distribution inventory {Ans: Finished goods in the distribution system.}Inventory Types {Ans: - Raw materials - Components - Work-in-process (WIP) - Finished goods - Distribution inventory}