functional structures {Ans: group jobs based on similarity in functions.}How many steps are there in the Rational Decision-Making model? {Ans: 6 (define the problem, identify the decision criteria, allocate the criteria weights, develop the alternatives, evaluate the alternatives, select the best alternative)}feedforward control {Ans: control that allows managers to anticipate problems before they arise}The three "planning" topics of your principles of management cover {Ans: 1) mission and vision, (2) strategy, and (3) goals and objectives}divisional structure {Ans: departments represent the unique products, services, customers, or geographic locations the company is serving.}strategy {Ans: is the central, integrated, externally-oriented concept of how an organization will achieve its objectives.}