RF {Ans: Refinish}Paintless Dent Repair {Ans: Some hail dents can be removed with this technique if access is availablr and the dent is small. This is possible bcause hail will not scratch paint.}CEG {Ans: Collision Estimating Guide}Refinish {Ans: A fancy way to say paint the panel. It includes all operations required to refinish the panel. Such as finish sanding, priming, and spraying.}Panel {Ans: Refers to an exterior panel, such as a hood or fender. It could be plastic, fiberglass, or metal.}Three Stage Paint {Ans: A paint job is first coat color, second coat possible a tinted clear, and third coat clear. Ex Pearl white.}Total Loss Summary Report {Ans: Estimator would be responsible to fill out this report in Mitchell if the vehicle is considered a total loss.}Blend {Ans: This operation is equal to half the RF time on a panel. Blend would be necessary if an adjacent panel required some paint so the color would match. If damage is within 18" of an adjacent panel then blend. Allow 36" if it is a metallic or gold paint, because the paints are hard to match.}Paint code {Ans: Found on the firewall or