Total Loss Summary Report {Ans: Estimator would be responsible to fill out this report in Mitchell if the vehicle is considered a total loss.}Procedure Pages {Ans: Where you would find what is included in a R&R operation.}Magnuson - Moss Act {Ans: Manufacturer cannot void a warranty if aftermarket parts are used as long as the aftermarket parts meet or exceed the manufacturer's specifications.}Remove and Replace {Ans: Remove the identified part and replace it with a new part.}P-Pages {Ans: Procedure Pages}Flex Additive {Ans: This is added to the paint when applying it to a plastic part. Plastic parts will bend slightly with wind and the paint must be flexible to prevent cracking.}BL {Ans: Blend}Refinish {Ans: A fancy way to say paint the panel. It includes all operations required to refinish the panel. Such as finish sanding, priming, and spraying.}R&I {Ans: Remove and Install}a bedside panel {Ans: }LKQ {Ans: Like Kind and Quality}Indemnify {Ans: An insurance company is responsible to return their policy holder to Pre-Loss conditions.}High Strength Low Alloy {Ans: A high strength, light weight metal commonly used for hoods on some pickups and cars. HLSA requires more