Crisis Development/Behavior LevelsStaff Attitudes/ApproachesFacilitation Formula - Declarative KnowledgeFacilitation Formula - Procedural KnowledgeAggressionViolenceCore ValuesCrisis Development
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Model
Responsibilities After a Crisis Event
What is the value of learning the four levels and corresponding staff attitudes?
Verbal Escalation Continuum
Three reasons you should use the Supportive Stance.
Two ways the Decision-Making Matrix model is used to consider risk.
Due Care Guidelines
Anxiety
Supportive
Defensive
Directive
Risk behavior
Physical Intervention
Tension Reduction
Therapeutic Rapport
Nonverbal Communication
Proxemics
Kinesics
Haptics
Paraverbal
Tone
Volume
Cadence
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