CPI Crisis Development Model {Ans: series of recognizable behavior levels of crisis and staff attitudes/approaches for intervention}5 levels of CPI Verbal Escalation Continuum 1-information seeking {Ans: questioning, information seeking; provide a rational response, avoid power struggle}Examples of antecedents or setting events that may trigger challenging behavior {Ans: the word no, overstimulation, changes}Key legal and professional considerations {Ans: accreditation and regulation, professional codes of practice, benchmarks for good practice, criminal/civil law}Likelihood {Ans: the chance that an event or behavior may occur}Acting out person - strike (response) {Ans: block or deflect the weapon, move the target}Challenging: Questioning authority - Verbal Escalation Co {Ans: attempting to draw staff into a power struggle; downplay the challenge. Stick to the topic. Set limits}CPI one-hand hair pull release {Ans: secure person's hand to your head, move toward the person, reducing the strength of the grab}5 levels of CPI Verbal Escalation Continuum 3 {Ans: release, verbal and emotional outburst; remove audience from area, allow individual to let off steam}Coping model - Control {Ans: Ensure that emotional and physical control is regained}Keys to Limit Setting {Ans: Simple &Clear, Reasonable, Enforceable}Respond inappropriately {Ans: Verbally - inpertinent statements