Mgt 300 Exam #2

What is pre conventional employee behavior? {Ans: task accomplishment}Define ethics? {Ans: Code of moral principal and values that governs the behaviors of a person or group with respect to what is right or wrong.}What is a strategy map? {Ans: Visual representations of the key drivers of an organization's success.}Define goal in the planning process {Ans: Desired future circumstance or condition that the organization attempts to realize.}What is the job application process? {Ans: Recruiting, job analysis, job description}What is decision making? {Ans: the process of identifying problems and opportunities and then resolving them.}What is an example of effective goal setting? {Ans: strategy map}Examples of classical decision making? {Ans: Accomplish known goals; problems are defined. Strives for certainty and gathers information; results are calculated. Evaluation of alternatives are known; selects alternative that maximizes economic return. Rational and uses logic; decision maximizes attainment of organizational goals.}Risk approach {Ans: Means that a decision has clear-cut goals and good information is available, but the future outcomes associated with each alternative are subject to chance.}What is step 4 of the MBO process. {Ans: Appraise performance}Ambiguity approach {Ans: A condition in which the goals to be